Applicants qualified on a written rubric
Every applicant runs through the same documented screen - credit, income, employment, references, risk assessment, and compliance checks. You get a decision-ready report in your portal, not a gut feeling on a phone call.
What goes wrong without structured screening
Inconsistent decisions, exposure to discrimination claims
Owners who screen ad-hoc end up applying different standards to different applicants - a direct path to an Ontario Human Rights Code complaint.
Missed red flags
Credit alone is not a tenancy decision. Without employment verification and landlord references, the applicant with a clean credit report can still be the applicant who broke the last lease.
Paper trails you cannot defend at the LTB
If a tenancy sours, your screening file is the document that protects you. "I had a good feeling about them" is not a defence.
Slow screening loses the best applicants
The strongest applicants have options. A 72-hour screening turnaround loses them to the building across the street.
How Housing365 delivers tenant screening
A consistent, documented screen run by trained leasing staff. Every applicant gets the same checks in the same order, and every decision is logged with a written rationale - whether you engage us end-to-end or only for screening.
Credit check
Equifax soft-pull credit report with score, trade-line history, collections, and any judgments or bankruptcies.
Income verification
Pay stubs, T4s, notices of assessment, or bank-statement verification cross-checked against stated employment.
Employment verification
Direct employer confirmation of role, tenure, and stated income - documented in the screening file.
Reference verification
Prior landlord references with structured questions on payment history, notice, and condition of the unit at move-out.
Risk summary
A written one-page summary that maps the applicant against your rent-to-income threshold and flags anything that needs a conversation.
Compliance checks
ID verification and Ontario Human Rights Code compliance review on every decision.
Decision support
Our team walks you through the summary and options: approve, approve with guarantor, counter, or decline with documented reason.
Step-by-Step Execution
From initial onboarding to final sign-off, every milestone is tracked and visible in real time.
Applicant submission
Applicant fills a structured application in the portal - ID, employment, income, references, consent.
Credit & ID pull
Equifax report and ID verification run within one business hour of a complete submission.
Income & employment verification
Pay stubs, T4s, and direct employer confirmation reviewed within 24 hours.
Reference calls
Prior landlord references contacted and logged.
Risk summary written
One-page summary, risk flags, and recommended decision delivered to your portal.
Owner decision
You approve, counter, decline, or request a guarantor - all in the portal with a documented reason.
Who This Service Is Built For
Individual landlords
Owners who have a tenant identified and want a defensible file before signing - not just a credit score.
Portfolio owners & small PMCs
Owners who want a consistent rubric applied across every applicant, every unit, every month.
Builders & developers
New-build operators who need an auditable screen on every first-tenancy applicant for investor or lender reporting.
Zero Upfront Retainer Policy
Included in the full Leasing Services engagement at no extra charge. Available standalone at a flat per-applicant rate - see the pricing page.
Frequently Asked Questions
Everything you need to know about our tenant screening process, guarantees, and deliverables.
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Ready to Optimize Your Rental Strategy?
Speak with our leasing and property specialists for a complimentary market evaluation.